Chatbots are a natural step in enterprise digital transformation, and they are popping up on screens across industries.
For anyone who regularly sends text messages, the chatbot interface makes for an easy transition. Beyond having a familiar feel, they streamline internal processes and make communication smarter between companies and their customers.
But before implementing a chatbot solution and seeing it live on production, you need to run a proof-of-concept to determine which chatbot is best for your innovation needs.Chatbots are a natural step in enterprise digital transformation, and they are popping up on screens across industries. Click To Tweet
Our latest proof-of-concept pocket guide is the go-to resource to get your chatbot PoC off the ground.
It’s got everything you need to know about evaluating chatbots:
- Challenges in running a proof-0f-concept on chatbot technologies
- Key evaluation metrics for measuring solution performance
- A checklist of components you need to configure your chatbot testing environment
- Data and business benefits to help you make the case for running a chatbot PoC